Privacy Policy

Last Updated: December 5, 2025

Welcome to Restaurant Reports. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

1.1 Information You Provide to Us

When you use Restaurant Reports, we collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Business Information: Restaurant name, business details, and operational data
• Transaction Data: Daily reports, sales figures, cash and card transactions, expenses, and financial records
• Documents and Images: Z-reports, receipts, and other business documents you upload
• User Role Information: Role assignments (Cashier, Manager, Viewer) and permissions

1.2 Automatically Collected Information

When you access our application, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, time spent on the app, interaction patterns
• Log Data: IP address, browser type, access times, and pages viewed
• Location Data: Approximate location based on IP address (we do not collect precise GPS location)

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our restaurant management services
• Account Management: To create and manage your account, authenticate users, and assign roles
• Data Processing: To process and store your business reports, transactions, and statistics
• Communication: To send you important updates, technical notices, and support messages
• Analytics: To analyze usage patterns and improve our application functionality
• Security: To detect, prevent, and address technical issues and fraudulent activities
• Compliance: To comply with legal obligations and enforce our terms of service

3. Data Storage and Security

3.1 Data Storage

Your data is stored on secure cloud servers with the following protections:

• Industry-standard encryption for data at rest and in transit
• Regular security audits and monitoring
• Secure backup systems to prevent data loss
• Access controls and authentication mechanisms

3.2 Security Measures

We implement comprehensive security measures including:

• SSL/TLS encryption for all data transmission
• Encrypted database storage
• Role-based access control (RBAC)
• Multi-factor authentication options
• Regular security updates and patches
• Firewall protection and intrusion detection

Important: While we use commercially reasonable efforts to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Limited Sharing

We may share your information only in the following circumstances:

• Within Your Organization: With other users in your restaurant account based on their assigned roles and permissions
• Service Providers: With trusted third-party service providers who assist us in operating our application (e.g., cloud hosting providers, analytics services) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified via email)
• Protection of Rights: To protect our rights, property, or safety, and that of our users or the public

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Specifically:

• Active Accounts: Data is retained while your account is active
• Account Deletion: Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law
• Backup Systems: Data in backup systems may persist for up to 90 days after deletion
• Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes

6. Your Rights and Choices

6.1 Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Export your data in a machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing of your data for certain purposes

6.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Children's Privacy

Restaurant Reports is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately, and we will delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

9.1 What We Use

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Provide security features

9.2 Your Choices

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our application.

10. Third-Party Services

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying an in-app notification

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. GDPR Compliance (For EU Users)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on your consent, contract performance, legal obligations, and legitimate interests
• Data Protection Officer: Contact us for information about our data protection practices
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority
• Automated Decision-Making: We do not use automated decision-making or profiling

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

By using Restaurant Reports, you acknowledge that you have read and understood this